E-MAIL us at:
info@etherealdecor.com (just click on the link)

We answer our e-mails many times per day. We do our best to respond to e-mails within 1 - 4 hours. This is the preferred method for contacting us, because it allows us time to provide complete and correct answers to your questions. It also provides a record of all contacts between us. It is also best because our business comes mostly by internet.

If you prefer, feel free to give us a call. However, because we receive most of our business by internet, we have little need to sit by the phones and instead, spend our time on our production floor or in our warehouse, filling your orders. This means if you call, you may get a live answer or you may need to leave a message and we will return your call.   Please be aware that our phone system captures the call from number and we RECORD phone conversations (incoming and outgoing) of some orders for quality assurance and to confirm that we fill your order according to your instructions. If you leave a message, be sure to leave your full name, a specific message and best time to call.

Call Us at:
Toll Free (U.S.A. only) 877-484-4675 Note: We do not mail out paper catalogs/brochures. We can't return calls outside the U.S. If you are outside the U.S., please try calling again later or email us. Orders made by phone are subject to the same Terms of Sale found on our Store Policies Page.

Our messages are checked frequently and it is faster than calling back. When leaving a message, please speak clearly, leave your name, number and a specific message. We cannot return calls that do not leave a SPECIFIC message as to what information you need so that the correct person call call you back. Please repeat your name and number twice and include a good time frame when you will be available at the number given. We will certainly call you back. We can only return calls within the U.S.A. (including Puerto Rico and Hawaii). If you are in Canada, Virgin Islands or other countries, we can email you. Our toll free numbers usually only work if you are calling from within the U.S.A.

You can fax us at:
Toll Free 877-484-4675  Just wait for the greeting and hit send on your fax machine. The system will recognize your fax.

Mail Address:
2578 Enterprise Road #211 Orange City, FL 32763

Our shipping and receiving warehouse are at a separate location which is not a showroom for customers to browse through our products. It is zoned only for our production, shipping and employees. We are not a retail "store" which means we deliver all orders (even if you are in the state of Florida) by UPS, Fedex and Priority Mail.

Ethereal Decor
of Central Florida